About Southwest Airlines
Southwest Airlines is one of the largest low-cost carriers in the United States, known for affordable fares, friendly service, and flexible policies. Founded in 1967, it operates a point-to-point route network and is famous for its no-change-fee policy.
Key Facts
| Feature | Details |
|---|---|
| Headquarters | Dallas, Texas, USA |
| Founded | 1967 |
| Fleet | Boeing 737 (all fleet) |
| Destinations | 120+ (USA & near international) |
| Business Model | Low-cost carrier |
| Frequent Flyer | Rapid Rewards |
Southwest Airlines Customer Service
Support Options
- Phone support (24/7)
- Mobile app & website help center
- Social media support
- Airport customer service desks
Highlights
- No change fees policy
- Quick refunds (Travel Funds system)
- Friendly, customer-first approach
Southwest Airlines Booking
Booking Methods
- Official website
- Mobile app
- Travel agencies
Booking Features
- No hidden fees
- Free changes & cancellations
- Wanna Get Away / Anytime / Business Select fares
- EarlyBird Check-In option
Southwest Airlines Which Country?
- Southwest Airlines is based in the United States πΊπΈ
- Primary operations across:
- USA (domestic network)
- Mexico, Caribbean, Central America (limited international)
Southwest Airlines Cabin Crew


Role & Responsibilities
- Ensure passenger safety
- Provide onboard service
- Known for humor & engaging announcements
Requirements
- Customer-friendly personality
- Strong communication skills
- Team-oriented attitude
Southwest Airlines Business Class
Southwest does NOT offer traditional Business Class
Instead, they provide:
| Fare Type | Features |
|---|---|
| Business Select | Priority boarding, extra Rapid Rewards points |
| Anytime | Flexible tickets |
| Wanna Get Away | Lowest fares |
Note: All passengers fly in Economy-style seating, but perks vary by fare.
Southwest Airlines Baggage Rules
Southwest Baggage Allowance
| Type | Allowance |
|---|---|
| Checked Bags | 2 FREE |
| Weight per Bag | 23 kg (50 lbs) |
| Carry-on | 1 + 1 personal item |
Southwest Airlines Baggage Weight
- Standard: 50 lbs (23 kg) per bag
- Overweight (51β100 lbs): extra charges apply
Southwest Airlines Baggage Price
| Type | Price |
|---|---|
| First 2 Checked Bags | FREE |
| 3rd Bag | ~$75 |
| Overweight | ~$75β$125 |
| Oversized | ~$75β$200 |
Southwest Baggage Allowance International
- Same as domestic:
- 2 free checked bags
- Standard size & weight apply
Southwest Extra Baggage Fees (International Flights)
| Category | Fee |
|---|---|
| Extra Bag (3rd+) | ~$75 |
| Overweight | ~$75β$125 |
| Oversized | ~$75β$200 |
Southwest Airlines Baggage Size
| Type | Max Dimensions |
|---|---|
| Checked Bag | 62 inches (L+W+H) |
| Carry-on | 24 x 16 x 10 inches |
Southwest Carry-On Baggage Weight
- No strict weight limit
- Must fit in overhead bin
Southwest Airlines FAQs
Does Southwest charge change fees?
No β free changes allowed.
Are checked bags free?
Yes, first 2 bags free.
Does Southwest assign seats?
No β open seating system.
How to get a better boarding position?
Buy EarlyBird Check-In or Business Select.